Payment & Refund Policy

Last Updated: 05-05-2026

At Imprints Pediatric Therapy, we aim to provide a transparent and parent-friendly payment experience.

1. Payment Policy

  • Therapy sessions must be paid in advance or at the time of booking
  • We accept secure payment methods (online, bank transfer, etc.)
  • Package plans may require upfront or partial payment

2. Free Consultation

We offer a free 15-minute consultation to understand your child’s needs and guide you on next steps.

3. Cancellation & Rescheduling

  • Please provide at least 24 hours notice
  • Missed sessions without notice may be charged

4. Refund Policy

  • Completed sessions are non-refundable
  • Unused sessions may be reviewed case-by-case
  • Refunds (if approved) are processed within 7–14 business days

5. Exceptional Cases

Refunds may be considered for:

  • Medical emergencies
  • Relocation
  • Other valid reasons

6. Contact

Imprints Pediatric Therapy
Toronto, Ontario, Canada
Email: info@imprintspediatrictherapy.com
Phone: +1 (437) 324-9829

FAQs

Frequently Asked Questions

Yes, we offer a free 15-minute consultation.

Refunds depend on unused sessions and valid reasons.

Missed sessions without notice are non-refundable.

7–14 working days after approval.

Yes, with at least 24 hours